Carol Kauffman – The Heart of Coaching

Carol Kauffman, Harvard Faculty, Funding Director, Institute of Coaching answers: What is the heart of coaching?

OLYMPIC level listening, getting over to the other person’s world, positive mindset and creating a psychologically safe environment. It is a combination of high expectations & high trust leading to high engagement and better performance. Learn from Carol the value of positive psychology  and how to access positive emotions. Deepen your coaching skills and ensure coaching skills development for leaders in your organization to create a coaching culture.

Carol will talk about the need for increased awareness of diversity and inclusion to the physical and mental well-being of all members of our society. They will discuss the positive effect that coaching has on the human systems we engage in and why it’s no longer a nice to have but an absolutely critical skill for anyone who works with others.



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