According to Howard Prager, \u201cThe most powerful words someone can say to you are \u201cYou made my day!\u201d You haven\u2019t just committed an act of kindness when you hear those words.\u201d You have done something at the right time, in the right way to make a difference in someone else\u2019s life. The bonus is that it makes you feel good too!<\/p>\n\n\n\n
In his book Make Someone\u2019s Day: Becoming a memorable leader in work and life, Howard talks about the power of actually seeing others and sharing what you notice or offering a simple act of kindness. When leaders become intentional about this concept they can positively affect the way people feel at work, which results in increased performance, productivity and commitment.<\/p>\n\n\n\n
In this discussion with Sue Pahl, the host of Ask the Expert, you will learn the VIP model to \u201cMake Someone\u2019s Day\u201d and truly make others feel like VIPs! Howard will share how this model supports the coaching approach to developing people and the neuroscience behind it effectiveness. They will discuss insights, stories and examples of how to \u201cMake Someone\u2019s Day\u201d.<\/p>\n\n\n\n